Contacting Customer Services
We have a dedicated team of Customer Services professionals available to support our customers across Europe, Middle East, Africa, and India. You can reach your local Customer Services representatives by email or by phone during office hours with all logistic and order queries.
| Country Support | Customer Email Address | Phone Number |
|---|---|---|
| UK & Ireland | infouk@neogen.com | +44 (0) 1292 525 628 |
| France | infofr@neogen.com | 0800 908 276 |
| Netherlands | infonl@neogen.com | 0800 022 2571 |
| Germany | infode@neogen.com | 0800 182 7721 |
| Italy | infoitaly@neogen.com | +39 021 241 20281 |
| Middle East | infome@neogen.com | +44 (0) 1292 526 093 |
| Africa | infoemea@neogen.com | +44 (0) 1292 526 093 |
| India | infoindia@neogen.com | +91 4842306598 +91 4842301582 |
| All Other Countries | infoemea@neogen.com | +44 (0) 1292 526 093 |
Customer Services Office Hours:
United Kingdom: Monday–Friday, 08:45–17:15 (GMT)
Europe, Middle East, Africa: Monday–Friday, 09:00–17:00 (CET)
India: Monday–Friday, 09:30–17:30 (IST)