Genomics Operations Manager - Edmonton, Canada

Job Description Summary

Responsible for directing all laboratory and Data personnel along with, IT, and Customer Service activities. Coordinates and oversees key operational projects oriented for process improvement. Works closely and coordinates with personnel/groups impacted or contributing to the various changes.  Strives to implement improvements which will alleviate extraneous working situations and improve cost management.

Essential Skills, Duties and Responsibilities include the following. Other duties may be assigned

  • Responsible for hiring, training, and directing all service laboratory managers and their direct reports at NEOGEN Canada Edmonton laboratory, to achieve company goals within a prescribed timeframe.
  • Work with the General Manager on oversight, planning and execution of new projects for development
  • Works with R&D on “new product” launch and integration with routine operations
  • Assemble necessary documentation and training aides for new process developments
  • Works with Quality manager in the USA and supports ISO procedures including development, documentation and execution
  • Work with Sales and Marketing to efficiently identify new product opportunities and seamlessly integrate into the product offering on a global basis
  • Work with corporate purchasing, procure all raw materials.
  • Establish measurable performance standards for laboratory thru-put, monitor and report monthly
  • Works within budgeted expenses and maintains a constant focus on cost reduction
  • Arrange timing and content of monthly Operations meetings and regular department meetings.
  • Other related duties as may be agreed with senior management.
  • Travel as necessary to promote and advance the business.

Computer Skills

To perform this job successfully, an individual should have knowledge of Project Management software, Adobe Acrobat, Microsoft Excel Spreadsheet software, Microsoft Word and PowerPoint Word Processing software; as well as network and browser applications.


To perform the job successfully, an individual should demonstrate the following competencies:

  • Design - Generates creative solutions. Translates concepts and information into images. Uses feedback to modify designs. Demonstrates attention to detail. Remains open to others' ideas and tries new things.
  • Problem Solving - Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Works well in group problem solving situations. Uses reason even when dealing with emotional topics.
  • Project Management - Develops project plans. Coordinates projects. Communicates changes and progress. Completes projects on time and budget. Manages project team activities.
  • Technical Skills - Financial analysis/modeling. Valuation of technologies, intellectual property, businesses, cost accounting. Basic biologically and agricultural knowledge required.
  • Oral Communication - Speaks clearly and persuasively in positive or negative situations. Listens and gets clarification. Responds well to questions. Demonstrates group presentation skills. Participates in meetings.
  • Written Communication - Writes clearly and informatively. Edits work for spelling and grammar. Varies writing style to meet needs. Presents numerical data effectively. Able to read and interpret written information.
  • Teamwork - Balances team and individual responsibilities. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Contributes to building a positive team spirit. Puts success of team above own interests.
  • Business Acumen - Understands business implications of decisions. Displays orientation to profitability. Demonstrates knowledge of market and competition. Aligns work with strategic goals.
  • Cost Consciousness - Works within approved budget. Develops and implements cost saving measures. Contributes to profits and revenue. Conserves organizational resources.
  • Organizational Support - Follows policies and procedures. Completes administrative tasks correctly and on time. Supports organization's goals and values. Maintains confidentiality.
  • Strategic Thinking - Analyzes market and competition. Identifies external threats and opportunities. Adapts strategy to changing conditions.
  • Judgement - Includes appropriate people in decision-making process. Asks for and offers help when needed.
  • Planning/Organizing - Prioritizes and plans work activities. Uses time efficiently. Sets goals and objectives. Develops realistic action plans. Detail oriented and demonstrated ability to manage time efficiently without structured supervision.
  • Professionalism - Approaches others in a tactful manner. Reacts well under pressure. Accepts responsibility for own actions. Follows through on commitments.
  • Quality - Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality. Applies feedback to improve performance. Monitors own work to ensure quality.
  • Safety and Security - Observes safety and security procedures. Reports potentially unsafe conditions.
  • Adaptability - Adapts to changes in the work environment. Manages competing demands. Changes approach or method to best fit the situation. Able to deal with frequent change, delays, or unexpected events.
  • Attendance/Punctuality - Is consistently at work and on time. Ensures work responsibilities are covered when absent. Arrives at meetings and appointments on time.
  • Dependability - Follows instructions, responds to management direction. Takes responsibility for own actions. Completes tasks on time or notifies appropriate person with an alternate plan.
  • Innovation - Displays original thinking and creativity. Meets challenges with resourcefulness. Generates suggestions for improving work. Develops innovative approaches and ideas. Presents ideas and information in a manner that gets others' attention.
  • Reasoning Ability - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have and maintain a valid license to drive at all times.

Education and/or Experience

Bachelor’s degree in any of the Life Sciences with 7+ years work experience for an agribusiness company; with managing projects, laboratory personnel and general operations of laboratory and related facilities.  Experience/exposure to animal agriculture is a strong advantage.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms to climb or balance. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and color vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually very quiet.

If you are motivated by the above position and you have the relevant skills and experience and are ready for an interesting, full time, permanent job with great job satisfaction then submit your CV and covering letter to explaining what makes you stand out from the crowd!

Only candidates selected for an interview will be contacted.