“After a problem with our readers was resolved, a Neogen representative called back a week later to ensure the readers were still working properly. Now that’s customer service.”

“I can’t say enough good things about Neogen. We have been working together for some 6–7 years. All interactions with Neogen staff are impeccable… Neogen has a focus of fulfilling customer needs first, which is rare in this market these days."

“There have been times when I’ve requested immediate technical assistance [from Neogen], and there has always been a knowledgeable person who dropped everything to help. I appreciate Neogen and their products and look forward to a continued relationship with the company.”

“Working with the team at Neogen is always a positive experience. Whether it’s a collaboration with the R&D team, or working with Sales, they take time to actively listen… Their customer service is what makes them one of the true leaders in the industry.”